You must request a returns form if you want to arrange a return - We cannot accept returns without a returns form completed. ***** Returns must be notified within 14 days of receipt via email to ***** Should any item be delayed or unobtainable for any reason, we will contact you to resolve or discuss an alternative. You can of course cancel items at this point, or arrange a part shipment of your order which may result in additional postage/shipping charges in some cases. What happens if my item(s) are out of stock? Some products may not be available the next day but we will assist where we can to expedite your order. This may involve extra shipping charges so please call us and we will check availability and prices for you. Please contact us if you need a quicker delivery or even the next day and we will try and help you - 01.ĭepending on what time of day it is, we can normally arrange next-day delivery on most of our core ranges to UK mainland postcodes. Orders under the value of £15 will be shipped Standard Royal Mail. Once your order is ready for despatch, we will generally despatch most UK mainland orders on a signed for next-day service with DPD or Royal Mail Signed For. If you have products with differing delivery periods on your order, we tend to deliver when the order is complete - please let us know if you need a part delivery, and we will always try and help out. Owing to the extensive ranges and finishes, there are certain items we do not stock in our warehouse but are readily available to us from our network of UK-based suppliers and manufacturers quickly. All products have a delivery estimate stated, and the majority will say 2-5 working days. Most of our fast-moving and popular products are held in stock and most if not all deliveries are despatched from our warehouse within 2-3 working days, some the same day. Please contact us for any other country - we ship worldwide and our website will soon be automated for this. Northern Ireland | Isle Of Man | Scilly Isles - £22.80 The majority of orders are shipped via DPD. If your order is under £15 we also offer a cheaper £3.95 posting option which is non-tracked Royal Mail Second Class. Orders under £70 will be subject to a £6.25 shipping fee. Delivery is Free for orders over £70 to the UK Mainland Only (exc.
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